Is about learning a set of skills to bring your people up to their best performance, full throttle instead of mediocrity, and because they want to. It applies to all areas of their responsibility. In business we can pay for their compliance, but we can’t buy their commitment.
Most people appreciate that there is a link between mind (how we think) and body (how we act), yet we mostly seem to focus on Physical Fitness. If the performance of a task, (work, sport, life) involves “mind over matter” then these skills will be particularly beneficial. Best of all, these skills are all learned and therefore […]
Many Supervisors have to make the step up from being one of the team to having to lead the team. These people need to learn, right from the outset, the interpersonal skills to interact successfully with them. This makes life easier for everyone, and especially helps to reduce stress for the new supervisor.
Getting a score of 7 out of 10 for service to customers is a failure, yet this seems to be typical of many businesses in NZ. This is about learning how to treat your customers so well that they become your biggest allies, they keep coming back and they tell as many people as will listen how good you are.
Coaching and Mentoring
Coaching and Mentoring is provided in all training topic areas listed. We are not “Life Coaches”, but we are very enthusiastic about delivering Coaching and Mentoring that is practical, real, supportive, and outcomes focused.